& Support

Website Maintenance and support for WordPress and other websites

Website maintenance

What do I get?

  • Daily backup of all WordPress files and plugins as well as database backup if you host your website with us.
  • Monthly backup if you host your website elsewhere.
  • Continuing free email support.
  • Regular updates of WordPress and plugins.
  • Minor cosmetic changes.

Why is updating WordPress important?

WordPress is much like Microsoft Windows: very popular and really quite secure, but a hot target for hackers to go after. With over 35% of the web running on WordPress, hackers are always looking for a way to get into your installation.

Fortunately, with thousands of developers backing it, any security holes that are discovered in WordPress are fixed almost instantly.

Therefore it is important that you update your WordPress, plugins and theme to be able to take advantage of each fix. It is equally important to make a backup of your WordPress website regularly.

Maintenance contract or not?

You can opt to purchase a maintenance contract with Artvaark Design and we will take care of these updates and backups as well as continue support.

A maintenance contract is optional, so if you choose to update your website yourself we will send you instructions on how to do this. You will need to check your website at least once a week to find out if there are any updates to WordPress, plugins or the theme. In case of no maintenance contract, any technical support from us will be charged at €40/hour with a minimum of €40/request.

How much does it cost?

We charge €15/month for a maintenance contract. This Maintenance Contract will be paid for annually (€180) and will include technical support which is solely done by email to you, not to any third party.

Maintenance also includes monthly website backups, plugin and WordPress updates, and cosmetic changes (if needed) but it does not include the day-to-day running of the website. This should be done by you.

Maintenance of other websites

It might be that you have a website already but don’t have the time or knowledge to maintain it. We can maintain your website for you. We have experience with a multitude of Content Management Systems like Drupal, Joomla, Weebly, CMS Made Simple, as well as E-Commerce systems like Open Cart, Presta Shop, Magento etc.

Please contact us for more information on our maintenance package.

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Website Support

We offer all our clients outstanding website support and hosting support.

  • Fast response time, mostly within a few hours
  • You get access to our online support tickets system
  • Access to our online knowledge base
  • Easy to understand screenshots explaining how to accomplish a task
  • Remote login to your computer so we can quickly fix any technical issues

We are open for support every business day from 9am – 5pm.

Let’s Talk

Are you ready to take your project a step further?
Let’s talk and see how we can help you.

What Others are saying

​We look at Jeroen as our graphic design partner for all our businesses. We have being working with him now for many years. Once Jeroen gets our brief, we have always gone with the core of his initial suggestions which is testimony of how well he understand our branding philosophies. I have no hesitation in recommending his work.

George Quinn – Hylands Burren Hotel

Very happy with the efficient design work from Artvaark Design who did our website, our logo design and various other graphic art commissions for Kilrush Marina.

Kim Roberts | Kilrush Marina